Guest Reviews

Dear Team Casi! Thanks for the incredible service, the wonderful small details and the perfect home to relax in after a long day of enjoying the most incredible powder snow. We will certainly be recommending this super place to our friends. Special shout out to Yuuka for taking extra good care of us with the shuttle. Thanks again.

February 19th, 2023 - February 23rd, 2023

A beautiful place with a very responsive company. But zero public transportation and a long hard walk to anything. Note that most restaurants here do not allow take away. Could be perfect place if drive your own car. The company that runs these condos had some great staff. If return to this area I would absolutely choose a place closer to the town. This said, the staff helped with transport from train station and to bus station. Without that help the trip would have been ruined as no taxi service. I appreciated this generous help immensely. Thanks Yuuka was so wonderful! wow! give her a pay increase!

December 17th, 2022 - December 19th, 2022

Very nice and lovely house. We loved the hot tub. Thank you for your welcoming service.

May 21st, 2020 - May 22nd, 2020

Thank you Miyo san and Andrew. House was lovely and we enjoyed the jacuzzi. The BBQ you arranged was very much appreciated.

May 2nd, 2020 - May 3rd, 2020

A really great stay.

February 25th, 2020 - February 29th, 2020

There is honestly nothing more we could have wanted or needed out of our accommodation while in Hirafu. The Elite Havens team was highly responsive, understanding, polite & efficient. The shuttle service made traveling around the village a breeze and the beautiful chalet was perfectly clean everyday thanks to housekeeping. I think we might have had the best place in the whole village, it surpassed our expectations of where we would stay while skiing by a mile. Huge thank you to Andrew, Rochil & the Elite Havens team. We cant wait to come back!

February 9th, 2020 - February 15th, 2020

Dear Andrew, Theresa and Team - Thank you for the hospitality the past week and making our trip to Niseko such a seamless and unforgettable one. The team was super on the ball and well-organised (coming from a festival manager myself). We absolutely adored the chalet. The beds and comforters were extremely soft and snuggly and the biscuits on the first day were the bomb! Thank you for that. We didn't manage to use the jacuzzi this time around but will definitely do so on our next trip here. We wish you good health, stay warm and all the best. PS The snowman's name is Patty.

February 2nd, 2020 - February 8th, 2020

Thank you to the team for assisting us throughout our stay at Casi 67 East. We have loved the accommodation and magical location. The little extras like the pick ups and the starter food supplies on arrival were very much appreciated. We hope to be back in the future and would very happily stay at Casi again and would certainly recommend to others.

January 8th, 2020 - January 14th, 2020

Thanks to Andrew and his team - we had a great time at Casi 67. This place is more than a rented home - it’s more like a service apartment. They provide free shuttle service, daily basic housekeeping (clearing garbage, change towels, make beds etc). There was an Apple TV with Netflix on 3 TVs, so everyone was happy. We were impressed and we will be back.

December 17th, 2019 - December 21st, 2019

Thank you so much to Andrew, Tom, Alice and the rest of the team in EH. We had a wonderful stay and thank you for the great hospitality you have given us. This is our 2nd time staying here and will definitely come back again. Till then, see you all soon in the near future.

December 11th, 2019 - December 14th, 2019

Amazing home base for skiing and walking to restaurants and bars! Despite no new snow, we found good spring skiing off G4 and G1. Favourite spots for dinner and drinks: Niseko Sakura, The Barn, Rin, Koharuya, Bar Gyu. Thank you for an incredible stay - cleaning team, hot tub service. A+!!

March 5th, 2023 - March 14th, 2023

The house was very comfortable, however it snowed heavily when we arrived that day. It was close to the ski slopes, free bus for travel, we will come back to ski in the future. Nice room!

December 17th, 2022 - December 20th, 2022

Amazing space in Hirafu Village - very airy and located right below one of the best izakayas in town. Get a reservation when you check in as it books out. The space was immaculate and the Elite Havens team had prepared breakfast groceries as well as coffee and cooking oil so we didn't have to make a panicked grocery run to seicomart. Throughout the week we got shuttles to the slopes or to the welcome center, but walked to dinner in Hirafu Village. And the private hot tub was an amazing perk that we took advantage of every evening. Great experience, will look to book again when we come back.

February 2nd, 2020 - February 8th, 2020

Thank you for looking after us so well. We have had a great trip. Homeward bound now. Enjoy the rest of the season and see you next year!

December 30th, 2019 - January 6th, 2020

Thanks Elite Havens team for an awesome visit. Your care and attention made for a really easy visit and recommendations of where to visit and eat were really superb. To those coming after us - enjoy! Night ski is a must-do.

December 23rd, 2019 - December 30th, 2019

Thanks to everyone for helping make our stay magnificent. You are all awesome. Merry Christmas and we hope to see some of you again next December!

December 8th, 2019 - December 20th, 2019